There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. You can find information on our Covid-19 response here

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Gas Mains Renewal Program

Our Gas Mains Renewal Program is aimed at replacing old, high-maintenance gas mains to ensure a more reliable gas service and reduce the possibility of leaks.

The replacement will involve excavation, the installation of a new pipeline and the backfill and reinstatement of disturbed surfaces. Access to your property and gas meter will be required. All excavations will be reinstated to as near to the original condition as possible.

During construction, there may be some noise and disruption from temporary traffic and access restrictions, trucks and other vehicles associated with the work. The safety of the public and our crews is paramount. Access to properties and businesses will be maintained throughout the project under the guidance of traffic control staff.

We may need to temporarily turn off your gas supply. You will receive a notification card 1-2 days prior to disconnection. It is expected that your gas will be interrupted for approximately 8 hours during the day of works. If your pipework is safe, your gas supply will be restored. We may relight your appliances if accessible.

For safety reasons, if your internal pipework is found to be defective, it will need to be repaired or replaced by a registered plumber prior to your gas supply being reconnected. This work must be arranged by the property owner with all costs involved being met by the property owner. If your gas meter does not comply with the current standards, it may need to be relocated. We will make every attempt to contact you regarding the new location of your meter, however, this may not always be possible.

Residents can assist in ensuring works move safely and efficiently by doing the following:

  • Keeping the streets clear when works are undertaken in the vicinity of your premises
  • Ensuring we have safe, clear access to the gas meter on your premises
  • Ensuring pets are securely locked up when we are in the vicinity of your premises
  • Following the instructions from traffic control staff

Please select your state from the dropdown box below to view locations of our current projects:

For further enquiries, please contact our Customer Service Team on 1300 001 001 (Option 5, Monday to Friday, 8am to 5pm) or send us an enquiry. You can also browse our Frequently Asked Questions below to see if your question has been asked/answered.

Gas Mains Renewal Program - NSW

For the latest on gas mains renewal works in New South Wales, please contact our Customer Service Team on 1300 001 001 or send us an enquiry

 

 

Gas Mains Renewal Program - QLD

Project Name Affected Suburbs Project Status Map Site Contractor
Grange Grange, Newmarket In Progress Download Comdain Civil
Wilston Grange, Wilston, Windsor In Progress Download Hollcon Civli

Gas Mains Renewal Program - SA

Project Name Affected Suburbs Project Status Map Site Contractor
Alberton Alberton, Cheltenham, Port Adelaide Not Started Download Cooper Utilities
Brooklyn Park Adelaide Airport, Brooklyn Park, Lockleys, Underdale In Progress Download Diona
Burton Burton, Paralowie Not Started Download Seychell Constructions
Davoren Park Davoren Park Not Started Download Seychell Constructions
Findon Allenby Gardens, Beverley, Findon, Flinders Park, Woodville South In Progress Download Ventia
Golden Grove A Golden Grove In Progress Download Connect Civil
Greenwith Greenwith, Salisbury Heights Not Started Map Pending Connect Civil
Hampstead Road Broadview, Clearview, Greenacres, Lightsview, Manningham, Northfield Not Started Download Downer
HDPE Central Burnside, Clarence Gardens, Clarence Park, Cumberland Park, Frewville, Fullarton, Glen Osmond, Glenunga, Highgate, Kensington Park, Magill, Myrtle Bank, Parkside, St Georges, St Peters, Tranmere, Unley In Progress Download Ventia
HDPE North A Elizabeth South, Paralowie, Salisbury, Salisbury Downs, Salisbury North In Progress Download Cooper Utilities
HDPE North B Green Fields, Parafield Gardens, Pooraka In Progress Download Cooper Utilities
HDPE South Brighton, Clarence Gardens, Clarence Park, Cowandilla, Everard Park, Forestville, Glandore, Mile End South, North Plympton, Richmond, South Brighton In Progress Download Ventia
HDPE West Brompton, Cheltenham, Croydon Park, Fitzroy, Fulham Gardens, Grange, Henley Beach, Hindmarsh, Port Adelaide, Seaton, Woodville South Not Started Map Pending Cooper Utilities
Henley Beach South Fulham, Henley Beach South Not Started Download Connect Civil
Highbury A Highbury Not Started Download Downer
Kent Town College Park, Hackney, Kent Town In Progress Download Connect Civil
Kidman Park Flinders Park, Fulham Gardens, Kidman Park Not Started Download Downer
Modbury Heights A Modbury Heights, Wynn Vale In Progress Download Connect Civil
North Adelaide A North Adelaide In Progress Download Downer
North Adelaide B North Adelaide Not Started Map Pending Downer
Osborne MRP North Haven, Osborne, Taperoo In Progress Download Seychell Constructions
Salisbury Heights B Salisbury East, Salisbury Heights, Salisbury Plain In Progress Download Seychell Constructions
Seaton A Findon, Seaton, Woodville South, Woodville West In Progress Download Connect Civil
Semaphore Birkenhead, Exeter, Largs Bay, Peterhead, Semaphore In Progress Download Downer
Thebarton Mile End, Thebarton, Torrensville Not Started Map Pending Connect Civil
Tranmere Campbelltown, Felixstow, Firle, Glynde, Hectorville, Magill, Newton, Payneham South, Rostrevor, St Morris, Tranmere In Progress Download Diona
Vale Park Hampstead Gardens, Klemzig, Manningham, Vale Park, Walkerville In Progress Download Ventia
Willaston Gawler East, Kaleeba, Willaston In Progress Download Diona
Wynn Vale A Wynn Vale Not Started Download Connect Civil

Gas Mains Renewal Program - VIC

Project Name Affected Suburbs Project Status Map Site Contractor
Brunswick Sydney Road / Lygon Street Brunswick In Progress Map Unavailable Comdain
Carlton 3 Carlton In Progress Download --
Chetwynd Street, North Melbourne North Melbourne In Progress Map Unavailable Comdain
Darebin/Bell Street Trunk Darebin In Progress Map Unavailable Downer
East Preston MP East Preston In Progress Map Unavailable Comdain
Flinders Lane DRS Melbourne CBD Not Started Map Unavailable --
Golden Mile South East 1 Melbourne CBD In Progress Download Comdain
Golden Mile South East 2 Melbourne CBD In Progress Map Unavailable Comdain
Golden Mile South East 3 Melbourne CBD In Progress Download Comdain
Golden Mile South East 4 Melbourne CBD In Progress Map Unavailable Comdain
Hoddle Street East Melbourne In Progress Map Unavailable Diona
Ivanhoe 4 Ivanhoe In Progress Map Unavailable Danfour
Ivanhoe MP Trunk Decom Ivanhoe In Progress Map Unavailable Ventia
Ivanhoe 8 Ivanhoe In Progress Download Ventia
Ivanhoe 11 Ivanhoe In Progress Map Unavailable Ventia
Ivanhoe 14 Ivanhoe In Progress Download Downer
Ivanhoe Supply Main B Ivanhoe In Progress Map Unavailable Downer
Melbourne CBD East stage 2 East Melbourne In Progress Download Comdain
Melbourne CBD North stage 2 North Melbourne In Progress Download Downer
Nicholson Street East Melbourne Not Started Map Unavailable Diona
Queens Parade, Clifton Hill Clifton Hill In Progress Map Unavailable Comdain
Richmond MP Trunk Decom Richmond In Progress Map Unavailable Comdain
Richmond 9 Richmond In Progress Map Unavailable Comdain
Spencer Street Trunk Melbourne CBD In Progress Download Diona

Frequently Asked Questions:

Click on a topic to view answers.

  • Who is performing the work
  • I have just returned home, and my gas has been left switched off after your works. What do I do?
  • Will my property be reinstated?
  • I am registered as a Life Support Customer, how will this work affect me?
  • Where can I get more information?
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